Kleo

When you walk into any modern restaurant, cafe, or bar these days, you'll notice something right away. There are screens everywhere. It's not just for menus, but also for orders, payments, and even update on your meal's progress.

This isn't just tech for tech's sake. It's the new rhythm of hospitality. Fast, clear, and connected. The kind where customers get control, staff get clarity, and everyone gets served quicker.

Let's break down how these smart screens and connected systems are changing the way hospitality actually feels for both sides of the counter.

1. The EPOS: Your Business Brain

Your EPOS should do more than just ring up sales. It should keep your whole operation talking to itself.

Sends orders straight to the kitchen through Kitchen Display System
Handles split bills and tabs without headaches
Tracks sales by hour, item, or staff
Works with every payment type. May it be cash, card, or mobile wallets

When your EPOS connects with your kitchen screens, the magic happens: no missed orders, no confusion, no shouting.

Think of it as your restaurants brain. It processes everything so your team can focus on what they do best, serving customers.

2. Self-Service Kiosks: No Queue, No Problem

Ever walked into a takeaway and watched a crowd hover by the counter, menus in hand, waiting for someone to take their order? Well, self-service kiosks fix that instantly.

Customers love them because:

They can order at their own pace
They see photos and custom options clearly
They don't have to wait in line

Businesses love them because:

They reduce pressure on staff
They increase order accuracy
They upsell automatically with smart prompts

It creates a win-win situation for everyone.

3. Digital Menu Screens: Your Visual Salesperson

Static menus belong in the past. Today, digital menu screens are your silent salesperson. It's always updating, always on-brand, and visually appealing.

Businesses use them to:

Highlight daily specials or happy hour deals
Switch menus between breakfast, lunch, and dinner
Add motion or visuals that spark cravings
Push combo offers or limited-time meals

Kleo tip: Change your screen design during peak times to promote quick-serve items or high-margin add-ons.

4. KDS & CDS: The Quiet Power Duo

If you've ever worked a dinner rush, you know the noise. The shouting of orders, checking tickets, running back and forth, and to be honest, it's kind of irritating and makes you out of focus.

Kitchen Display System (KDS) and Customer Display Screen (CDS) silence all that.

Here's how:

KDS updates the kitchen instantly when an order is placed
CDS shows the customer their order number and progress
Staff stayed synced without having to yell across the counter

Result? Orders move faster. Staff stay calm. Customer feel informed.

5. Web Ordering System: Your Restaurant in Every Pocket

Web ordering brings your menu to where your customers already are, their phones! Whether they're ordering ahead, reordering their favourite, or grabbing a takeaway on the go, it makes every tap count.

Why it works:

Customers order directly from your own branded link (no third-party fees)
You control pricing, promos, and menu updates
Orders sync straight to your EPOS and kitchen
Ideal for takeaways, cafes, and food trucks

It your digital restaurant that's always open.

Final Thoughts: Hospitality Industry is Always Upgrading and So Should You

Hospitality is still about people. But what do they expect? Speed, accuracy, and control.

With Kleo, you can have a whole ecosystem from EPOS to Web Ordering. We can help you connect every part of your service in one smooth flow.

When everything talks to each other, your staff stayed focused, customers stay happy, and your business runs exactly how it should: fast, clear, and in-sync.

So if you're ready to serve smarter, remember the formula:

Screens + Speed + Service + Kleo