Drive Your Own Deal: How Self-Service Kiosks Are Transforming Car Buying with Customisation and Financing Tools

June 12, 2025

Car dealerships in the UK are under pressure to deliver faster, more personalised buying experiences without overwhelming their sales teams. Customers want to browse models, configure features, and even explore financing options — all without feeling rushed or sold to. The traditional showroom model just doesn’t cut it anymore.

Enter self-service kiosks. These powerful tools are quietly changing how car dealerships operate, offering everything from interactive vehicle customisation to real-time finance calculators. Yet, despite their growing popularity, one standout feature often goes unnoticed: the ability to put the full purchasing experience directly into the hands of the buyer.

In this article, we’ll explore how self-service kiosks — like Kleo’s floor stand, wall mount, and desktop models — are helping UK car dealerships drive customer engagement and close deals faster, thanks to interactive tools that make car buying feel like car owning from the start.

Why Car Dealerships Need a Digital Overhaul

Let’s face it — walking into a dealership can feel like stepping into a sales funnel. Buyers often spend hours waiting to talk to someone, get pricing, or understand finance options. On the dealership side, this ties up staff with repetitive tasks that don’t always lead to conversions.

Common challenges include:

  • Long wait times for test drives or sales support
  • Poor visibility of available stock or custom options
  • Limited transparency around finance or lease estimates
  • Difficulty comparing different trims or models on the spot

In today’s tech-driven world, these issues are friction points that send shoppers back online. Dealerships that don’t evolve risk losing customers before a handshake ever happens.

The Game-Changer: Self-Service Kiosks in Car Showrooms

Self-service kiosks like are already transforming industries like hospitality and retail — and car dealerships are next. These sleek, user-friendly devices empower buyers to explore, compare, and even start the purchase process without relying on staff. It’s not just about browsing cars; it’s about taking control of the buying journey.

Kleo’s self-service kiosk range (wall mount, floor stand, desktop) fits seamlessly into UK showrooms of any size. But what really sets them apart is the experience they deliver.

Interactive Vehicle Customisation: Make It Yours Before You Buy

One of the most unique and overlooked use of self-service kiosk is its ability to have an interactive vehicle customisation tool. This isn’t a generic configurator — it’s showroom-specific and dynamically updated.

Buyers can:

  • Select their preferred make, model, and trim
  • Add or remove features in real-time (sunroof, leather seats, etc.)
  • View high-resolution 360° visuals of the configured vehicle
  • Instantly check if their custom build is in stock or available soon
  • Compare vehicle models side by side

It’s like an in-person version of a premium online shopping experience — but better, because it’s backed by physical stock and local offers.

Financing Calculator: Remove the Mystery, Close the Deal

Talking about car finance can be awkward, especially for first-time buyers. With a built-in finance calculator, customers can discreetly explore their options and understand what fits their budget.

Benefits include:

  • Clear monthly payment estimates
  • Real-time APR and term comparisons
  • Lease vs. buy simulations
  • Optional add-ons or insurance breakdowns

This puts dealership financing on par with online lenders — but with the added benefit of instant assistance nearby if needed.

The Result: Better Informed Buyers and Faster Decisions

When shoppers feel informed and in control, they’re more likely to make confident, timely decisions. This means:

  • Shorter buying cycles
  • Increased upsell of add-ons or higher trims
  • Fewer abandoned leads
  • Reduced pressure on sales staff

Buyers aren’t being pushed — they’re choosing, and that makes all the difference.

Why Kleo Offers the Best Self-Service Kiosk in the UK for Car Dealerships

Kleo’s self-service kiosk solutions stand out for UK car dealers because:

  • Flexible formats: Wall mount, floor stand, and desktop — perfect for any showroom layout
  • Live updates: Stock, pricing, and promotions update in real-time
  • Multilingual & multicurrency: Cater to international buyers with ease
  • Integrated finance: Customisable to match dealership lenders and offerings
  • Support & setup: UK-based deployment and ongoing service

Whether you're a local dealer or a nationwide franchise, Kleo offers a future-proof investment that bridges online convenience with in-person trust.

The car buying journey is no longer a linear process — and dealerships that treat it that way are losing customers. With tools like interactive vehicle customisation and real-time finance calculators, self-service kiosks put the power back where it belongs: in the buyer’s hands.

For UK dealerships looking to modernise, improve efficiency, and close deals with confidence, Kleo offers the best self-service kiosk solution on the market. It’s time to stop selling cars the old way — and start letting customers drive their own deal.

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