Halloween brings crowds to restaurants, takeaways, and cafés along with a burst of themed activity. For those prepared, it's a chance to shine and boost profits. The real difference is in how smoothly everything runs behind the scenes.
Small slip-ups in order taking or kitchen coordination can turn a busy night into a mess. Fortunately, modern hospitality businesses are getting ahead by using Self-Service Kiosks and Kitchen Display Systems (KDS) to keep things moving and make the most of every rush.
Here are five ways restaurants turn Halloween madness into success:
Large crowds mean longer lines. Instead of letting guests wait or walk away, restaurants set up Self-Service Kiosks. Customers can check out the menu, customise their choices, and pay quickly. Staff spend more time preparing food and less time managing a crowd. Happy customers lead to more sales during peak hours.
On hectic nights, unclear tickets or forgotten special requests can slow the kitchen. With Kitchen Display Systems, each order moves straight from the Self-Ordering Kiosk to a digital kitchen screen, sorted by time and station. No missing orders or confusing paper slips; every pumpkin latte gets made just right.
Juggling dine-in, takeaway, and delivery can be a challenge. When the Self-Service Kiosk connects to the KDS, every order goes to the right kitchen station as soon as it is placed. There is no shouting or double-checking, and nobody has to hunt for lost paper tickets. Everyone knows their job, and customers are served faster.
With the rush, your staff might forget to upsell. Smart kiosks prompt customers automatically with things like "Add fries for just £1 more" or "Would you like a large drink?" The prompts are easy and help grow sales, especially on busy nights.
Direct connections from kiosk to KDS keep the kitchen updated every second. Chefs see what's pending or ready, and front-of-house staff organise pickups without confusion. This means shorter waits, faster table turns, and higher revenue, even on the busiest nights when things feel a bit spooky.
Halloween does not have to be stressful for restaurant owners. Pairing Kleo Self-Service Kiosks with a Kitchen Display System helps you manage crowds, reduce errors, and boost profits, all while staying in control. Give your team a break while your tech handles the busy work, and focus on delighting customers with treats, not tricks.
Contact us for a demo!